Terms of use of “Derech Egged” platforms The platforms offered by “Derech Egged”, the website and the various information systems that are offered and provide various information, services and data, for your use, belong to “Derech Egged” Transportation Company Ltd. (hereinafter: “Derech Egged” ). What is stated in these terms of use appears for convenience in the masculine language only, but the terms of use are aimed at all genders.

A. General conditions The platforms offered by “Derech Egged”, the website and the various information systems that are offered and provide various information, services and data, for your use, belong to “Derech Egged” Transport Company Ltd. (hereinafter: “Derech Egged”). The stated in the terms of use These are listed for convenience in the male language only, however the terms of use are aimed at all genders. The very use of any of the platforms, including, entering the website and/or downloading information and/or using the services provided by Derech Egged, including but not limited to purchasing tickets, Receiving information, addressing the public inquiries of “Derech Egged” and/or any other or additional service provided by any other means, and/or any other auxiliary service, as it will be from time to time, indicates your agreement to the terms of use detailed below, and to the other terms that appear, including the website “Derech Egged” and/or the websites of the subsidiaries and/or the information sites of “Derech Egged”. If you do not agree to any of the terms of use as defined above, you are requested to refrain from making any use of any of the platforms and/or the website, including the services offered through them The terms of use constitute a binding legal agreement between you and Derech Egged. Certain benefits, including promotions, coupons and services offered on the various platforms of Derech Egged, including the website, may be subject to additional conditions, which will appear in a separate section independent of what is stated in this document. The additional conditions will appear on the website and will be located in the appropriate areas. “Derech Egged” may make changes to the terms of use at any time, in accordance with its sole discretion. Changes to the terms of use that are subject to the provisions of the law will enter into force in accordance with the relevant law, regardless of whether they have been published “Derech Egged”, and whether they have reached the user’s attention or not. Changes to the terms of use that are not related to the provisions of the law, legislation or regulations, will be published as an integral part of the relevant platform, without prior notice, and the user must review the user’s terms from time to time and verify that the terms of use meet his personal requirements. “Derech Egged” undertakes that the terms of use will be fair, in order to provide the user with the best service under the circumstances. To the extent that you do not agree with the terms of use, all or part of them, including changes made to the website and/or services provided by “Derech Egged” from time to time, you are requested not to use the “Derech Egged” websites and/or the services offered within them. “Derech Egged” may at its sole discretion, at any time, in any way and for any reason, change or delete the services and/or the website, all or part of them, including changing the services and/or various developments. “Derech Egged” will not bear responsibility towards the user, and/or towards any third party for such use, non-use, downloading of certain websites and/or platforms and/or non-use for any reason whatsoever. “Derech Egged” may, in accordance with its sole discretion, at any time, in any way and for any reason, immediately block your access to the website and/or services, all or in part, as offered through the various platforms of “Derech Egged”. You confirm and agree that “Derech Egged” will not bear responsibility towards the user and/or towards third parties, for blocking access to the various platforms and/or inability to use the services offered, including due to malfunctions and/or events that are under the control of “Derech Egged” ” or are not under its control and/or operating system versions or browsers that are not supported, etc.

You can use the various platforms offered by “Derech Egged”, including on the website and/or using a computer or mobile device that are compatible with the usage requirements and technologically appropriate. “Derech Egged” does not guarantee and/or is responsible for the fact that the various services or platforms will be compatible with your computer or mobile device. By using the various platforms, including but not limited to the website and/or the services provided by Derech Egged, you declare that you will use the website and/or the services offered through them for personal, non-commercial use only, for you and for those on your behalf, the use is intended For legal purposes that are subject to the provisions of the terms of use and the provisions of the law and refrain from any commercial use of the site, including collecting payment for services offered on the site, or any other use that is not personal, or that may harm “Derech Egged” or any other third party. You are aware that you are solely responsible for the use of any of the various platforms, including the website and/or any other or additional service provided by Derech Egged from time to time. The use of the various platforms may involve registration and/or the delivery of data in accordance with the nature of the service provided and the relevant regulatory provisions, for the purpose of ordering tickets and/or some of the services offered by “Derech Egged” payment may be required. You must make sure to provide correct details when registering and update your details with any changes. “Derech Egged” undertakes to act in accordance with the provisions of the law, “Derech Egged” will protect the user’s privacy, and will not transfer the user’s personal information to third parties. It will be clarified that “Derech Egged” makes use of various service providers who are obliged to act in accordance with the privacy policy stated above. “Derech Egged” may, through the various service providers, offer you additional and/or complementary services, subject to your consent and approval. Payment on the various platforms of “Derech Egged”, on the website and/or by any other or additional means, is possible using a credit card, or various technological means, including cash. After the payment is approved, a receipt for the payment and any relevant confirmation regarding the services provided to the user will be sent to the user’s e-mail address or to any other platform defined in the system and provided by the user. You are requested not to use the various means of payment, unless you have the required permission to do so. You are aware that “Derech Egged” may transmit information regarding the location of the bus, and the services provided on the bus or on the service lines, including location-based advertising, or cooperation with and/or companies or third parties that may segment the nature of the use of “Derech Egged” services, on the lines The service, travel details, various statistical data, etc. You are aware that within the various platforms, including the website, various types of content are broadcast, including advertisements, both on behalf of Derech Egged and on behalf of third parties. “Derech Egged” will not bear any responsibility of any kind, in relation to the content and/or the services provided, including the service providers, their content, their reliability, accuracy, reliability, as well as any damage, inconvenience, loss or grief caused to you, directly or indirectly. Without detracting from the foregoing, information provided on the website related to bus travel times, and services provided by “Derech Egged” including subsidiaries and/or third parties, time of departure and/or arrival at the destination, duration of the trip, etc., is based on estimates only and depends on the parameters Others that are not under the control of Derech Egged, which include, among others, weather, traffic congestion, special events, road blocks, etc. “Derech Egged” will do its best to operate the existing platforms in its possession, within which information services and content are provided to the public of users, in a normal manner and without interruptions. At the same time, part of the activity depends on providers and third parties, including cellular operators, service providers, etc., cellular and Internet infrastructures, the website and/or some of the services may not always be immune from interruptions and malfunctions in their regular activity. You will not have any claim, demand or claim of any kind against “Derech Egged” for

Any malfunction or disturbance as mentioned, including for any damage caused, directly or indirectly, as a result of such disturbances or malfunctions. “Derech Egged” will not bear any responsibility and/or liability for any disruption, error or omission in the information found on the website and/or the various services and/or the contents thereof, and will not be responsible for any direct or indirect damage caused by the use of the various information platforms on the website including due to malfunctions and inability to use any of these. Advertising of any kind and type, on any of the platforms that the user will use, including the website, will not be considered an encouragement or a recommendation on behalf of “Derech Egged” to purchase the services included in such advertisements and the responsibility for the purchase of the services included in the advertisements will rest with the user alone. Discount voucher codes and promotions, which may be sent to you via one of these: e-mail, text messages, etc. and/or will be updated in your account on the website, constitute an offer to purchase products and services from “Derech Egged”. In fact, by using the site, you indicate your agreement to the terms of use and the other terms that appear on the site and/or that will appear on the site at the time of use. If you do not agree to any of the terms of use and/or the additional terms on the website, you are requested to refrain from making any use of the coupons and promotions, including the purchase of products and services through them and/or through the various platforms offered by “Derech Egged”. Coupons, promotions and/or any other goods and vouchers that are offered by “Derech Egged” on the various platforms, may be subject to additional conditions, including conditions of third parties, in any case of a conflict between the provisions of the terms of use and the additional conditions and/or provisions of other agreements and / or other publication instructions, including the services offered through them, will prevail over these terms of use, unless expressly stated otherwise. In order to register for certain services on the website, you are asked to provide “Derech Egged” with several details about yourself. These details are of a personal nature. During registration, you are asked to provide us with information, which will include, among other things, your full name, your e-mail address, address and telephone number. In addition to these details, you are asked to choose a password that will be used to identify you for the purpose of receiving the services. You are fully responsible for the preservation of the password and undertake to inform “Derech Egged” immediately of any unauthorized use of your password and/or of any other breach of confidentiality. “Derech Egged” reserves the right to update prices and/or rates, on the various platforms from time to time, it is clarified for this matter that the travel prices are determined by the relevant regulatory body and “Derech Egged” has nothing to do with this matter. These terms of use will serve as a binding agreement valid from the date of installing the application on your mobile device and/or starting any use of the website, as long as you use the various platforms offered by “Derech Egged”. “Derech Egged” may cancel the various websites operated by it, the surfing and data transfer platforms, change the terms of this agreement, etc., all in accordance with its needs, the technological changes that will apply from time to time and in accordance with the relevant regulatory instructions. The user knows that any of the platforms he may use, is not is hermetically protected from penetration, and that the use of advanced technology also involves risks arising from the very nature and nature of the technology, as it exists on every site and on the Internet in general. The user is also aware that “Derech Egged” may make use of various technologies for the purpose of identifying the user and providing the best information to the user. Authority The exclusive jurisdiction to discuss any dispute and/or conflict in connection with the website, the services, “Derech Aged”, and/or the terms of use, will be given to the competent court in the district of Tel Aviv, Israel. The law applies to any such dispute and conflict in connection with the application and/or The website is the Israeli law only. “Derech Egged” cooperates with a number of selected service providers, whose services and solutions complement, improve and drive ours (“Third Party Services”). These third party services may receive or have access to the users’ personal information , in accordance with their particular roles in connection with improving our services, and they will be allowed to use it only for those purposes. Derech Egged will continue to be responsible towards its users for any processing of personal information carried out by third party services on its behalf, except in cases beyond the reasonable control of Derech Egged. B. Terms of use of smart public transport “Derech Egged” is honored to present the specific terms of use of smart public transport, in accordance with the guidelines of the Ministry of Transport and Justice. It will be clarified that “Derech Egged” allows receiving orders of only one type – an immediate order.

Preliminary clarifications The terms of use formulated in this document of “Derech Egged”, are formulated in the masculine form, for reasons of convenience only. Please read the terms of use before approving them and/or before using the services offered by Derech Egged, including the smart transportation services. If you do not agree to the terms of use, all or part of them, you are asked to refrain from making any use of the services offered through them. The use of the smart public transportation is conditional upon the user’s acceptance of the terms of use detailed below, which constitute a binding legal agreement between you and Derech Egged. The terms of use constitute a binding legal agreement between the user and Derech Egged. The terms of use are written in accordance with the instructions of the Ministry of Transport and the provisions of the law. To the extent that there is a conflict between the terms of use and the regulations of any law, including the traffic regulations, the provisions of the agreement will prevail over the provisions of the traffic regulations unless it is a matter of legal provisions or cogent regulations that cannot be conditioned. Derech Egged cooperates with a number of selected service providers , whose services and solutions complement, enhance and enable ours (“Third Party Services”). These third party services may receive or have access to users’ personal information, in accordance with their particular roles in connection with improving our Services, and may only use it For these purposes. Derech Egged will continue to be responsible towards its users for any processing of personal information carried out by third party services on its behalf, except in cases beyond the reasonable control of Derech Egged. Minors under the age of 18 are required to obtain the guardian’s permission to approve the terms of service and/or use of the application and smart transportation. Since these are services that require payment from the user, in the actual confirmation, the user declares that the details provided by him are accurate and correct, and as required, a guardian has confirmed that such confirmation was duly received, and the user also declares that he agrees to the terms of payment and/or The collection stated and detailed in the terms of service below. A person who has discovered that the application and/or his credit card will be used illegally, including a minor who did not receive his parents’ permission to use the application, is asked to contact “Derech Egged” by phone at 3122* These instructions for use are intended to supplement the instructions for use on the “Derech Egged” website And not to detract from them, to the extent that there is a contradiction and/or inconsistency between the various usage instructions, these will be interpreted according to the circumstances and the services provided from time to time. For whom the service was ordered, the user will be charged for the entire order as if it was actually made for all the parties for whom the service was ordered.